Lesley Ann Saunders

Secretarial Services

1. Before undertaking any work Lesley Ann Saunders will require client to register for an account on the  website of Lesley Ann Saunders Secretarial Service (ie  client's full name, postal address, telephone number and e-mail addresses) for correspondence and invoicing purposes.
   
   
2. It will be endeavoured to maintain a virus-free computer system, but it is strongly recommended that clients operate their own virus check before opening any files received.
   
   
3. Work can be delivered or collected either personally, electronically or by post.  Please see prices list on for current charges.
    
4. Confidentiality is of utmost importance and will be maintained at all times.
   
   
5.  E-mail attachments from unknown sources will not be opened.
   
   
6. It is the responsibility of the client to ensure that all work has been completed accurately.
   
   
7. Clients are requested to check all completed work upon receipt.
   
   
8. Any typing errors will be rectified free of charge, providing notification of such errors
   is received within 7 working days of receipt of the completed work.
   
   
9. Amendments to work completed at the client's request (not due to secretarial error)
   will be charged at the standard hourly rate.
   
   
10. Payment for work completed is due on completion of each consignment of work for which an invoice will be raised.
    
    
11. Interest will be charged at 3% per month on all unpaid invoices.
    
    
12. There will be an additional fee of 3.5% for all payments made via PayPal.
    
    
13. It is the responsibity of the client to take a safe copy of any media before handing over to Lesley Ann Saunders.  Lesley Ann Saunders does not accept liability for any loss or damage incurred to any media*.
    
    
14. Clients are requested to print off and sign these Terms & Conditions before commencement
    
    of any work undertaken by Lesley Ann Saunders.

Updated 24.10.09