Lesley Ann Saunders
Terms & Conditions
- Before undertaking any work Lesley Ann Saunders will require client's full name, postal address, telephone number and e-mail address for correspondence and invoicing purposes.
- It will be endeavoured to maintain a virus-free computer system, but it is strongly recommended that clients operate their own virus check before opening any files received.
- Work can be delivered or collected either personally, electronically or by post. Please see prices list on for current charges.
- Confidentiality is of utmost importance and will be maintained at all times.
- E-mail attachments from unknown sources will not be opened.
- It is the responsibility of the client to ensure that all work has been completed accurately.
- Clients are requested to check all completed work upon receipt.
- Any typing errors will be rectified free of charge, providing notification of such errors is received within 7 working days of receipt of the completed work.
- Amendments to work completed at the client's request (not due to secretarial error) will be charged at the standard hourly rate.
- Payment for work completed is due on completion of each consignment of work for which an invoice will be raised.
- Interest will be charged at 3% per month on all unpaid invoices.
- There will be an additional fee of 3.5% for all payments made via PayPal.
- We recommend clients copy audio files before sending. Do not send master copies. It is the responsibility of the client to take a safe copy of any media before handing over/posting to Lesley Ann Saunders. Lesley Ann Saunders does not accept liability for any loss or damage incurred to any media*.
- Clients are requested to print off and sign these Terms & Conditions before commencement of any work undertaken by Lesley Ann Saunders.
*audio files, digital files, etc.
Signed .....................................................................
Date .....................................................................